Release Notes

Below you can find information regarding Enhancements and Bug Fixes contained within each Paya Connect release.  The Paya Connect development and product teams operate in two-week Sprints with a set cadence of releases after each Sprint completes.  Sandbox releases occur after every Sprint and are conducted every other Monday between the hours of 6:00 pm and 10:00 pm ET.  Production releases occur after every two Sprints and are conducted on Tuesdays between the hours of 12:00 am and 4:00 am ET.  


Sandbox releases for 2022 are as follows:

2022 Sandbox release calendar by quarter
1st Quarter 2nd Quarter  3rd Quarter 4th Quarter
January 10th April 11th TBD TBD
January 31st April 25th TBD TBD
February 14th TBD TBD TBD
February 28th TBD TBD TBD
March 14th TBD TBD TBD
March 28th TBD TBD TBD



Production releases for 2022 are as follows:

2022 Production release calendar by quarter
1st Quarter 2nd Quarter  3rd Quarter 4th Quarter
January 19th April 13th TBD TBD
February 16th TBD TBD TBD
March 16th TBD TBD TBD



Sandbox releases for 2021 are as follows:

2nd Quarter

3rd Quarter

4th Quarter

April 5th

July 26th

October 4th

April 19th

August 9th

October 18th

May 3rd

August 23rd

November 1st

May 17th

September 20th

November 15th

June 1st (Tuesday)


November 30th (Tuesday)

June 14th


December 13th

June 28th


December 28th (Tuesday)




Production releases for 2021 are as follows:

2nd Quarter

3rd Quarter

4th Quarter

April 13th

August 11th 

October 6th

May 11th  

September 9th  

(moved to August 30th)

November 4th

June 8th  


December 1st






2021 Release Notes

Version 21.33.0

Sandbox deployment - 08/23/2021
Production deployment - 09/09/2021
​​​​​Bug Fixes
  • Minor bug fixes to the Customer Portal UI for the Quick Invoice Multi-Pay feature.
  • Monthly Patching.
  • Cipher Updates. (Production Release October 6th, 2021)
  • Security updates to how Paya Connect handled EFT updates.

Version 21.31.0

Sandbox deployment - 08/09/2021
Production deployment - 09/09/2021
  • Customer Portal:
    •  Additional work to update the UI to remove pay now options from the customer portal when the Hiding Blind Payments option is enabled at the contact, location, or partner levels.   
    • Added new feature for Multi-invoice payment.  When Customer Portal is enabled for a contact, the contact can login to pay invoices.  The Customer Portal Experience has been enhanced to allow the contact to select multiple invoices and submit a single payment option to pay all the invoices at the same time, without having to enter payment information for each invoice selected. 
  • API
    • Added hide blind payment attribute to the locationinfos lookup response.
    • Added vt_require_cvv attribute to producttransactions endpoint.
    • Enabled quickinvoices endpoint to allow invoice’s item list to be updated after the invoice has been partially paid. 
  • User Interface
    • Updated Merchant portal Add Contact page with a hide blind payment option.
    • Added feature to allow UI creation and editing of the Account Vault Postback Configurator.
    • Enabled Quick Invoice item lists to be edited after the invoice has been partially paid.
    • Added Require CVV Option to the deposit account VT settings
​​​​​Bug Fixes
  • Updated Quick Invoice accepted file types for file upload in UI and API.
  • Updates to DB migration service
  • Added delays to transaction flow and batch close so that sandbox behaviors match Production events
  • Added test response for Processor timeout testing  


Version 21.21.0

Production deployment - 07/21/2021

This deployment updated the API to allow integrators to create new Account Vaults using Cards have have expired. The code change disables a validation rule that rejects expired exp_date fields sent to the v2/accountvaults endpoint.

Version 21.20.1

Sandbox deployment - 06/17/2021
Production deployment - 06/17/2021

Rollback 21.20.0


Version 21.20.0

Sandbox deployment - 06/04/2021
Production deployment - 06/09/2021
  • Added the ability to configure postbacks for the Account Vault resource via the UI
  • Added the ability to disable the "Blind Payments" feature within the Customer Portal at the Domain, Location, and Contact level
Bug Fixes
  • Updated the Quick Invoice payment page to display only approved transactions in the Invoice Details tile
  • Corrected an issue on the Quick Invoice payment page where the payment date was displaying one day prior to the actual transaction date

Version 21.16.0

Sandbox deployment - 05/03/2021
Production deployment - 05/11/2021
  • Added the ability to configure postbacks for the Account Vault resource via the API (UI is still pending)
  • Made updates to the Quick Invoice payment page UI to be more responsive with large amounts of data
  • Added the "Hide Customer Portal Blind Payments" feature configuration to the UI pages for Domains, Locations, and Contacts
Bug Fixes
  • Corrected issues causing transmission issues on the TSYS EnsureBill interface for Card Account Updater
  • Increased the transaction amount upper threshold to $9,999,999.99 for ACH transactions
  • Corrected issue within PayForm UI causing trailing zeroes after a decimal to be dropped
  • Updated the Quick Invoice payment page to allow alpha characters in the Driver's License Number field for ACH transactions
  • Updated the batch settlement processes to include EMV Tag 84 for Discover transactions

Version 21.12.0

Sandbox deployment - 04/05/2021
Production deployment - 04/13/2021
  • Updated the Card Account Updater interface certificates and transmission encryption type
  • Implemented the new Quick Invoice payment page UI
    • Added the new Quick Invoice payment page link to the invoice notification templates (new format is "{id}")
    • Added a function to redirect the existing Quick Invoice payment links to the new Quick Invoice payment page
  • Added a "hind_blind_payment" attribute to the domains, locations, and contacts endpoints (boolean value)
  • Updated logging levels and alert content for Batch Close functions
Bug Fixes
  • Updated the quickinvoices endpoint to return a 422 http response code with  response message indicating that the "amount value must be numeric" when item list amounts contain non-numeric characters
  • Updated the timeout value between the API and zGATE microservices to support locations with large batches

Version 21.09.7

week of march 08, 2021
  • Security updates to restrict connectivity to TLS 1.2 with defined ciphers (see API Reference section)
  • Security updates to AWS Amazon Machine Image (AMI) policy
  • Security updates to third party software packages
  • New internal endpoint for Quick Invoice payment page
  • New paymentsui endpoint to facilitate enhancements for Quick Invoice payment page (beta version)

Version 21.03.1

Week of february 23, 2021
  • Security updates to microservices
  • Certificate update for Ingenico Tetra devices in Sandbox
  • Update ALB and NLB for all microservices


2020 Release Notes

Version 20.48.1

week of december 07, 2020
  • Updated Account Vault Title to 64 characters
  • Updated the API to accept up to 128 characters in the street address on the transactions endpoint
  • Updated the billig zip code to accept international postal code formats for the transactions, account vaults, and contact endpoints (between 4 and 12 alphanumeric characters including dashes and spaces)
  • Removed the email ID from all notifications
  • Updated the AccountForm to allow for up to a 15 second time mismatch between client and server
Bug Fixes
  • Corrected issues in PayForm where ACH fields were being added in error
  • Updated invalid error messages

Version 20.39.0

  • Updated Tax Settings configuration for Deposit Accounts to be more clear on when Sales Tax rules would be applied
Bug Fixes
  • Resolved issue in Virtual Terminal where Sales Tax Amount would get deleted after entering a zip code

2019 Release Notes

Version 19.52

Week of December 23, 2019
  • Can now filter by "Last Four", "Account Holder Name", and "Account Type" on the recurring list view    

Version 19.50

Week of December 09, 2019
  • Cardholders will no longer receive an email notification when a credit card transaction is run as AVS only

Version 19.48

Week of November 25, 2019
  • BIN information will now be available when viewing a stored credit card and credit card transactions
  • Billing Account field is now a type ahead for easier and more accurate selection
Bug Fixes
  • Resolved issue where city field was not updating on account vault when changing billing address

Version 19.47

Week of November 18, 2019
  • Billing statements are now filterable based on whether or not an item has a cost
Bug Fixes
  • Upload file links will now work when using IE11
  • Adjusted installment recurring transaction count based on number of transactions run regardless of approval
  • Required fields on HPP are now being enforced

Version 19.45

Week of November 4, 2019
  • Added numerical value to card expiration date drop down menu

Version 19.44

Week of October 28, 2019
  • When creating a new recurring payment, the payment start day will now be blank by default.

Version 19.42

Week of October 14, 2019
  • Added ability for cardholder to save a new card when paying from a Declined Recurring email notification
  • Updated error verbiage when hash key expires to be more clear
  • Enhanced Location Billing Account logs to show additional fields
  • Added measure to prevent real-time changes to role privileges; a "save" will now be required for the changes to take effect

Version 19.40

Week of September 30, 2019
Bug fixes
  • When a card type is disabled, a transaction can longer be run with a saved account vault of that type
  • When a card type is disabled on a product, an account vault of that type can no longer be saved
  • Quick Invoice items now display an ending 0 when viewing from the paylink

Version 19.39

Week of September 23, 2019
  • Enhanced user experience by updating field name to "Billing Street Address" on AccountForm and PayForm.

Version 19.38

Week of September 16, 2019
  • Enhanced user experience so that fields requiring specific lengths cannot be saved unless correct when saving an Account Vault
Bug fixes
  • Enhanced readability of the Authorization Agreement when saving an Account Vault from Cardholder Portal

Version 19.36

Week of September 2, 2019
  • Enhanced Transactions Report with additional "Reason" columns

Version 19.35

Week of August 26, 2019
  • Enhanced user experience with additional action buttons on view and edit screens
  • Enhanced user experience by adding "Created By" and "Created Date" as filters on Location Accounts list view
Bug fixes
  • When skipping a payment on an Installment Recurring, the installment total count will be reduced

Version 19.34

Week of August 19, 2019
  • When viewing file names in the UI, special characters are now displayed as underscores
  • Enhanced file uploading to allow for drag & drop
Bug fixes
  • Transaction full details page now displays increment button for authonly transactions
  • Quick Invoice can now calculate total when data format is not sent as expected

Version 19.33

Week of August 12, 2019
  • Enhanced user experience by adding navigation links when using list view
  • Updated Cardholder Portal to include file attachments for Quick Invoice
  • Enhanced notification field names for better user experience

Version 19.32

Week of August 5, 2019
  • Updated the user interface to make naming more consistent
  • Additional user levels now visible in the user interface (UI)

Version 19.31

Week of July 29, 2019
  • Simplified Locations > General Info view by removing unnecessary fields
  • Enhanced Stored Account page to show "Recent Transactions" and "Recurring Billings"
  • Removed email notifications when submitting AVS only for an account vault

Version 19.30

Week of July 22, 2019

  • Updated permissions so recurrings cannot be skipped or deferred by contact user

Version 19.29

Week of July 15, 2019

Bug Fixes
  • When editing a Contact recurring, the default account vault will now stay the same unless explicitly changed.
  • Account vault can now be saved from a terminal when running AVS only.

Version 19.26

Week of June 24, 2019

  • Enhanced Billing capabilities, which include:
    • Increased flexibility by adding more billing items
    • Easier and more accurate pricing updates through the addition of pricing groups
    • Added ability to bill one location for a multi-location business through the addition of billing groups

Version 19.25

Week of June 17, 2019

  • Added ability to upload files to Quick Invoice

Version 19.24

Week of June 10, 2019

  • Enhanced recurring list view with additional filters and links
  • When setting up a recurring payment, a contact record is no longer required when using a stored account

Version 19.23

Week of June 3, 2019

Bug Fixes
  • When running AVS only on Virtual Terminal, transaction amount is no longer required
  • When editing ACH product, MCC can now be entered

Version 19.22

Week of May 27, 2019

Bug Fixes
  • Visually enhanced "Submit Payment" button on HPP for various browsers
  • When filtering by Transaction Source on transactions, only exact matches will be returned

Version 19.21

Week of May 20, 2019

  • Level 3 support now has the ability to see downstream request data to processor
  • Enforced proper structure when adding a domain
  • Added ability to deactivate developer id
  • Added ability to change authorization verbiage on Quick Invoice when paying with ACH
Bug Fixes
  • Enhanced user interface (UI) to remove actions the user did not have permissions for

Version 19.20

Week of May 13, 2019

  • Updated menu labels for transaction reporting
  • Invoice number is now editable in Quick Invoice
  • Simplified recurring payments view for status

Bug Fixes
  • Ingenico terminals can now reprint receipts

Version 19.19

Week of May 6, 2019

Bug Fixes
  • Corrected errors in drop down options when using Mailbox Messaging

Version 19.18

Week of April 29, 2019

  • Added device connection logs to UI
  • Enhanced Token Sharing

Version 19.16

Week of April 15, 2019

  • Enhanced HPP to allow for title and logo to be optional    
Bug fixes
  • HPP form will now be responsive on mobile devices

Version 19.15

Week of April 8, 2019

  • Added ability to see deleted services/products in batch tab under location

Version 19.14

Week of April 1, 2019

  • Added asterisk on user setup to denote required fields
  • Can now specify a custom name for a custom field on HPP. This will display in transaction reporting.
Bug fixes
  • Room number is now visible on a transaction receipt for lodging merchants

Version 19.13 

Week of March 25, 2019

  • Enhance user experience around managing merchant receipt logo
Bug fixes
  • Users will land on specified default page upon login

Version 19.12 

Week of March 18, 2019

BUG fixes
  • SSO integrations will ignore blank fields when updating a contact

Version 19.11 

Week of March 11, 2019

  • Transaction reporting now displays origin of transaction
  • Support level users can now remove email addresses from the local blacklist
  • Enhanced accountForm/payForm to accept fields in payload on POST
BUG fixes
  • First 6 of card number is now an option in transaction reporting
  • Contact email address now populates when creating Quick Invoice
  • Resolved various UI issues

Version 19.09 

Week of February 25, 2019

  • Enhanced speed for recurring payments
BUG fixes
  • Corrected rare instance when trying to save an account vault from the full transaction details page

Version 19.08 

Week of February 18, 2019

  • Enhance Quick Invoice to reopen the invoice if the linked transaction is voided

Version 19.07 

Week of February 11, 2019

  • Added ability to send merchant notification when quick invoice is paid
  • Enhanced Quick Invoice to include a comments section on invoice
Bug Fixes
  • Corrected calculation when refunding a transaction with a surcharge
  • If surcharge is enabled, the surcharge amount is now visible in recurring payment email reminder
  • When no receipt logo present, added transparent image for receipt logo so image doesn't show as broken
  • Corrected signature image to display properly, including when printing

Version 19.06 

Week of February 4, 2019

  • Enhanced Transaction endpoint to improve speed
  • Improved terminal connectivity for Ingenico devices
  • Enforced signature line being present on receipt when applicable

Version 19.05 

Week of January 28, 2019

  • Modified selection filter list and added "Last 90 Days" 
  • Added batch closure to postback options
  • Enhanced terminal application to account for card removal at various stages
Bug Fixes
  • Improved Ingenico terminal response at various stages of card removal
  • Enforced scaling on signature images
  • Enhanced landscape receipt view to include only wanted text
  • Enhanced modal to add tags even if tag drop down is not closed
  • Enforced location tree view to show properly in IE/Edge

Version 19.04 

Week of January 21, 2019

  • Modified selection filter list and add "Last 90 Days" (UI)
Bug Fixes
  • Fixed invalid javascript preventing acctForm/payform from work in IE/Edge
  • Fixed duplication listing of Month/Year for exp date on acctForm/payForm
  • Removed customer id field from Quick Invoice payment form
  • Fixed Ingenico terminal prompting and receipt printing

Version 19.03

Week of January 14, 2019

  • Added bin lookup endpoint to get bin detail from a previously run transaction
  • Added buttons to top of forms as well as cleaned up title areas
  • Added fields to set terminal timeouts on terminal pages
Bug Fixes
  • Fixed bug that counted deleted HPP pages in total HPP allowed count
  • Fixed event date filter on recurrings to show recurrings set to run the next day
  • Fixed recurring to not allow mismatch between payment method on product and account vault (UI)
  • Change text input for zip code to allow letters
  • Fixed invalid formatting of numbers on dashboard graphs
  • Fixed bug preventing locations from adding existing users

Version 19.02

Week of January 7, 2019

  • Minor visual enhancements to the batch tab
  • Visual enhancements and modernization updates to navigation menu
Bug Fixes
  • Fixed recurring to not allow mismatch between payment method on product and account vault (API)
  • Updated validation for forcing proper checkin and checkout dates in lodging
  • Fixed recurring custom fields so they save properly when creating the record
  • Added ability for location admins to view location tree

Version 19.01

Week of December 31, 2018

Bug Fixes
  • Fixed incorrect validation preventing terminal transaction on payForm

2018 Release Notes

Version 18.52

Week of December 24, 2018

  • Added ACH capabilities to Hosted Payment Page (HPP)
  • Added ACH capabilities to payForm
  • Added ACH capabilities to accountForm
  • Added a "Back to Top" button for tall pages
  • Added "Full Detail" button to transaction receipt and enhanced layout of full detail page
  • Removed the words "Virtual Terminal" from every breadcrumb
  • Added payment facilitator fields to product transaction (transaction service)
Bug Fixes
  • Fixed user acceptance verbiage from disappearing after page refresh
  • Fix bug in tags when voiding a transaction
  • Added validation to gateway to prevent level3 data submitting tax exempt as yes along with tax amount

Version 18.51

Week of December 17, 2018

  • Added security exception for chat scripts
Bug Fixes
  • Fixed logging when update_if_exists is sent in request to update a contact
  • Fixed bug in transaction when terminal timeouts are not defined
  • Updated messaging when deleting items on HPP design page
  • Added validation to prevent duplicate items on Quick Invoice creation
  • Removed menus when logged in contact users visit recurring declined payment page

Version 18.50

Week of December 10, 2018

  • Added support for card_present flag
  • Added debit option to account type filter in transaction listing
  • Update UI defaults for checkin_date and checkout_date (one day prior)
  • Added avsonly action to virtual terminal
Bug Fixes
  • Stripped spaces when present in Canadian postal codes
  • Fixed change logs from logging blank data on updates to product transactions endpoint
  • Updated batch close summary notification template to allow easier customization
  • Fixed erroneous error-logging in UI console

Version 18.49

December 3, 2018

Bug Fixes
  • Fixed Hosted Payment Page to work better in IE and Edge

Version 18.48

Week of November 26, 2018

  • Added ability for locations to set default for recurring notification days
Bug Fixes
  • Added prefill data for accountForm/payForm when provided in request

Version 18.47

Week of November 19, 2018

  • Added validation to restrict level3 data from being submitted on debit transactions
  • Added surcharge amounts and data to be available for use in email templates
  • Added POST method for Hosted Payment Page
  • Added POST method for accountForm and payForm
  • Added code to show appropriate contact tabs when viewing/editing contact screens
  • Added "sticky" headers to grid component for better viewing of long running lists
Bug Fixes
  • Fix broken links for certain domains on quick invoice payments
  • Allow ACH to be submitted without MICR data for an SEC of POP
  • Fixed PO number from not displaying properly on some screens
  • Fixed header and footer in UI from not displaying properly after browser refresh
  • Fixed application error on transactions beta when filtering on a hidden column
  • Fixed ach update script to better handle invalid data when batch processing status updates
  • Suppress lodging specific data groups in settlement for debit transactions

Version 18.46

Week of November 12, 2018

Bug Fixes
  • Change validation message on void to specify PUT instead of POST
  • Updated middleware to allow multiple ACH terminal IDs in Sandbox for testing
  • Fixed status column on recurring to not show "Unknown" for status
  • Fixed level3 default calculations to better qualify